Common Questions

Most clients are fully live within 5-7 business days. We handle all the configuration, testing, and deployment. You'll do one 30-minute kickoff call with us, and we take it from there.

No. We work with your existing business phone number. Calls forward to our AI system and route back to your team when needed. Your customers won't notice any change — except that someone always answers.

We'll go through your current lead sources, phone setup, services offered, service area, and scheduling preferences. This gives us everything we need to configure your AI system. After that, we handle the build — you don't need to do anything until we're ready to go live.

Plans start at $997/month. Every package includes setup, configuration, ongoing optimization, and monthly reporting. No setup fees. We'll scope the right package for your business on the call.

We offer flexible terms that we'll discuss during your scoping call. We want this to work for both of us — if the results aren't there, we'll work with you.

Your monthly fee covers everything we build and manage. The only additional costs are usage-based fees from third-party services like Twilio (for call and SMS volume), which are billed at their standard rates. We'll estimate these costs during your revenue audit so there are no surprises.

You'll receive a monthly performance report showing exactly how many leads were captured, how many were converted to booked jobs, and the estimated revenue recovered. No guesswork.

The AI is trained to recognize when a caller needs a live person — emergencies, complex situations, or explicit requests to speak to someone. In those cases, it transfers the call directly to your team. Outside business hours, it captures the caller's info and schedules a callback for the next business day.

The AI introduces itself by your business name and handles conversations naturally. Most callers don't realize they're not talking to a receptionist. If asked directly, the AI discloses that it's an automated assistant — we believe in transparency.

We integrate with your existing field service management software. Our systems feed leads and booked appointments directly into the tools your team already uses.

Not for the core package. AI voice answering, missed-call text-back, and lead follow-up all work through your phone number. For the website chat and Google Business Profile integration (Growth plan), you'll need a website — and if you don't have one, we can help with that too.

If you're a home service business that gets inbound calls and books appointments, this system will work for you. We currently serve roofing, HVAC, plumbing, electrical, general contracting, dental, and veterinary businesses. If your industry isn't listed, book a call and we'll tell you if it's a fit.