Campaign Reactivation

Lead Reactivation: Turn Your Old Database Into New Jobs

Reactivate every dormant contact you already paid to acquire.

Automated drip campaigns that re-engage every dormant contact in your CRM, past customers, cold estimates, old leads. Mine the database first; chase new leads second.

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I
Reactivation Campaign · Active
SENDING managed by Ignitvio

Audience Segment

247 dormant contacts

90+ days no contact
183 past customers
42 cold estimates
22 old leads

4-Touch Drip Sequence

DAY 0 Email · "It's been a while..." SENT
DAY 3 SMS · "Quick check-in" SENT
DAY 7 Email · "Spring tune-up special" SENDING
DAY 14 SMS · "Last chance offer" SCHEDULED

23

Replies

11

Booked

$34.2K

Est. revenue

Outcomes

Your cheapest leads are the ones you already have

Reactivate dormant leads

Re-engage every contact older than 90 days, past customers, cold estimates, old leads.

Compound past marketing

Generate jobs from contacts you already paid to acquire. Highest-ROI traffic on your books.

Seasonal touchpoints

Pre-summer HVAC tune-ups, post-storm roofing, project anniversaries, on autopilot.

Lower CAC

Reactivation costs a fraction of net-new lead acquisition. Mine first, advertise second.

How Reactivation Works

Mine your CRM. Book the jobs that were already there.

Connect your existing CRM. We segment, sequence, and convert, you take the booked jobs.

Connect

We integrate with your CRM and segment the database

ServiceTitan, Jobber, Housecall Pro, FieldEdge, we connect in under a day. Then we segment your contacts by recency, service type, and value: past customers, cold estimates, dormant leads. You see the segments before any campaigns send.

CRM Connected · 1,247 contacts imported

Past customers (12+ months)
412 contacts
Cold estimates (90+ days)
187 contacts
Dormant leads (no booking)
298 contacts
Project anniversaries
350 contacts

4 segments · ~1,200 contacts ready to mine

Engage

Multi-touch drip via email and SMS

We craft sequences specific to each segment: tune-up reminders for past customers, "still interested?" for cold estimates, project-anniversary check-ins. AI handles replies, qualifies intent, books estimates directly to your calendar.

Drip Sequence · Past Customers (HVAC)

DAY 0 · EMAIL 38% opened

"Hey [first name], it's been a year since we tuned up your AC..."

DAY 4 · SMS 71% opened

"Quick reminder: pre-summer tune-up special is $89 through May. Reply 'yes' to book."

REPLY 12% replied

"Yes please, can someone come Thursday?"

→ AI booked Thursday 2 PM

Convert

Booked jobs from contacts you already had

Real-time dashboard shows reactivation revenue. Each booked job traces back to which segment it came from, which sequence converted, and how much it cost (vs new-lead acquisition). Most clients see 6-10% reactivation rate in the first 60 days.

Reactivation Revenue · This Month

$34.2K

Reactivated revenue

▲ +$12K vs last mo

11

Jobs booked

9.3% of segment

Top Performing Segment

Past customers (HVAC tune-up) $18,400 · 7 jobs
Campaigns

4 reactivation campaigns we run for contractors

Battle-tested sequences across HVAC, roofing, remodeling, and home services. We adapt the angle to your industry; you book the jobs.

HVAC

·

6-10% rebook rate

Pre-summer tune-up campaign

Target every customer who had a tune-up 9-12 months ago. Book before peak season demand spikes.

Roofing

·

10-18% inspection rate

Post-storm follow-up

Hit every past inspection contact within 48 hours of a major storm in their area. Free re-inspection offer.

Remodeling

·

4-7% next-project rate

Project anniversary check-in

2-year mark on a kitchen remodel? Time to ask about the bathroom. Past customers know your work.

All Industries

·

8-12% close rate

Cold estimate revival

Every estimate that didn't close in 90 days gets a "still thinking it over?" sequence. Often closes the deal.

60%+

of contacts in a typical contractor CRM never get a follow-up after 90 days.

Each one represents $200-$1,200 in unrealized revenue. You already paid to acquire them. Reactivate.

Pairs With

Your full retain & re-engage stack

Reactivation mines the database. Lead Follow-Up handles new estimates. Review Automation builds the social proof that brings them back. Voice AI catches every reply.

Stop letting your CRM rot.

Free Reactivation Audit, we'll show you exactly which contacts in your database are most likely to book a new job, and what kind of revenue you're leaving on the table.

Get Free Reactivation Audit