Campaign Reactivation

Lead Reactivation: Turn Your Old Database Into New Jobs

Reactivate every dormant contact you already paid to acquire.

Automated drip campaigns that re-engage every dormant contact in your CRM — past customers, cold estimates, old leads. Mine the database first; chase new leads second.

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I
Reactivation Campaign · Active
SENDING managed by Ignitvio

Audience Segment

247 dormant contacts

90+ days no contact
183 past customers
42 cold estimates
22 old leads

4-Touch Drip Sequence

DAY 0 Email · "It's been a while..." SENT
DAY 3 SMS · "Quick check-in" SENT
DAY 7 Email · "Spring tune-up special" SENDING
DAY 14 SMS · "Last chance offer" SCHEDULED

23

Replies

11

Booked

$34.2K

Est. revenue

Outcomes

Your cheapest leads are the ones you already have

Reactivate dormant leads

Re-engage every contact older than 90 days — past customers, cold estimates, old leads.

Compound past marketing

Generate jobs from contacts you already paid to acquire. Highest-ROI traffic on your books.

Seasonal touchpoints

Pre-summer HVAC tune-ups, post-storm roofing, project anniversaries — on autopilot.

Lower CAC

Reactivation costs a fraction of net-new lead acquisition. Mine first, advertise second.

How Reactivation Works

Mine your CRM. Book the jobs that were already there.

Connect your existing CRM. We segment, sequence, and convert — you take the booked jobs.

Connect

We integrate with your CRM and segment the database

ServiceTitan, Jobber, Housecall Pro, FieldEdge — we connect in under a day. Then we segment your contacts by recency, service type, and value: past customers, cold estimates, dormant leads. You see the segments before any campaigns send.

CRM Connected · 1,247 contacts imported

Past customers (12+ months)
412 contacts
Cold estimates (90+ days)
187 contacts
Dormant leads (no booking)
298 contacts
Project anniversaries
350 contacts

4 segments · ~1,200 contacts ready to mine

Engage

Multi-touch drip via email and SMS

We craft sequences specific to each segment: tune-up reminders for past customers, "still interested?" for cold estimates, project-anniversary check-ins. AI handles replies, qualifies intent, books estimates directly to your calendar.

Drip Sequence · Past Customers (HVAC)

DAY 0 · EMAIL 38% opened

"Hey [first name], it's been a year since we tuned up your AC..."

DAY 4 · SMS 71% opened

"Quick reminder: pre-summer tune-up special is $89 through May. Reply 'yes' to book."

REPLY 12% replied

"Yes please, can someone come Thursday?"

→ AI booked Thursday 2 PM

Convert

Booked jobs from contacts you already had

Real-time dashboard shows reactivation revenue. Each booked job traces back to which segment it came from, which sequence converted, and how much it cost (vs new-lead acquisition). Most clients see 6-10% reactivation rate in the first 60 days.

Reactivation Revenue · This Month

$34.2K

Reactivated revenue

▲ +$12K vs last mo

11

Jobs booked

9.3% of segment

Top Performing Segment

Past customers (HVAC tune-up) $18,400 · 7 jobs
Campaigns

4 reactivation campaigns we run for contractors

Battle-tested sequences across HVAC, roofing, remodeling, and home services. We adapt the angle to your industry; you book the jobs.

HVAC

·

6-10% rebook rate

Pre-summer tune-up campaign

Target every customer who had a tune-up 9-12 months ago. Book before peak season demand spikes.

Roofing

·

10-18% inspection rate

Post-storm follow-up

Hit every past inspection contact within 48 hours of a major storm in their area. Free re-inspection offer.

Remodeling

·

4-7% next-project rate

Project anniversary check-in

2-year mark on a kitchen remodel? Time to ask about the bathroom. Past customers know your work.

All Industries

·

8-12% close rate

Cold estimate revival

Every estimate that didn't close in 90 days gets a "still thinking it over?" sequence. Often closes the deal.

60%+

of contacts in a typical contractor CRM never get a follow-up after 90 days.

Each one represents $200–$1,200 in unrealized revenue. You already paid to acquire them. Reactivate.

Pairs With

Your full retain & re-engage stack

Reactivation mines the database. Lead Follow-Up handles new estimates. Review Automation builds the social proof that brings them back. Voice AI catches every reply.

Stop letting your CRM rot.

Free Reactivation Audit — we'll show you exactly which contacts in your database are most likely to book a new job, and what kind of revenue you're leaving on the table.

Get Free Reactivation Audit